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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I tried downloading Firefox, and when I tried to open the file, it said it was corrupted.

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I downloaded Firefox. When I opened the file though, it said it was corrupted.

I downloaded Firefox. When I opened the file though, it said it was corrupted.

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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"