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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

New tabs won't open (connect) unless I move the mouse. Why?

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 24 views
  • Amsa ta ƙarshe daga Moojuice

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As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

As stated, when I open a new tab everything freezes until I move my mouse. When I stop moving the mouse, the new tab freezes again ergo, I have to keep it going around in circles until it opens!

Mafitar da aka zaɓa

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

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Do you have a mouse gestures extension installed?
One of those has been causing a problem like that for some users.

See this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

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Zaɓi Mafita

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks a million Guys!