Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

When I download something with Firefox, it show the progress but when it's finished, the file that i downloaded dissapears.

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

more options

While downloading something with Firefox, i can see the file in the downloads folder while it's downloading but as when it's complete, the file dissapears.

While downloading something with Firefox, i can see the file in the downloads folder while it's downloading but as when it's complete, the file dissapears.

Mafitar da aka zaɓa

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Zaɓi Mafita

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

more options

Thank you very much. I disabled the firefox virus scan by setting the browser.download.manager.scanWhenDone to false in about:config.

more options

You're welcome