Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox asks me everytime, will you allow Firefox to make changes to your computer and it also freezes when I am in Firefox. Help

  • 1 amsa
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

Janatre
Janatre
more options

On 6/29 Firefox asked me to update, so I did . On 6/30 Adobe asked me to update, I did. Ever since then, when I go to open Firefox, I am asked, 'will you allow Firefox to make changes to you hard drive ?' I have to say yes or I cannot get on Firefox. Also, when I am on a webpage it sometimes freezes. I did get a response to check properties, compatibility and everything is unchecked. Then to check firefox.exe properties. What I am I to check for. Maybe my plugins or my extensions. I don't know a lot about computers and any advice will be helpful. PS had to get a new e-mail, password mix up. Thank you to anyone who has offered advice and to those who can help me out. Jana

On 6/29 Firefox asked me to update, so I did . On 6/30 Adobe asked me to update, I did. Ever since then, when I go to open Firefox, I am asked, 'will you allow Firefox to make changes to you hard drive ?' I have to say yes or I cannot get on Firefox. Also, when I am on a webpage it sometimes freezes. I did get a response to check properties, compatibility and everything is unchecked. Then to check firefox.exe properties. What I am I to check for. Maybe my plugins or my extensions. I don't know a lot about computers and any advice will be helpful. PS had to get a new e-mail, password mix up. Thank you to anyone who has offered advice and to those who can help me out. Jana

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check that you do not run Firefox as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.