Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why does PayPal says my browser (4.01) has a known security flaw?

  • 2 amsoshi
  • 14 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga youngsmith

wkingston
wkingston
more options

I received a message from PayPal that says:

"It looks like you may be using an outdated browser with known security issues.

Help keep your computer and your PayPal account protected by updating your browser today."

When I checked Mozilla, it says I'm using the most current browser. I don't want to login to secure website if there is a security problem with Firefox. I can't surf without Firefox! Please help!

I received a message from PayPal that says: "It looks like you may be using an outdated browser with known security issues. Help keep your computer and your PayPal account protected by updating your browser today." When I checked Mozilla, it says I'm using the most current browser. I don't want to login to secure website if there is a security problem with Firefox. I can't surf without Firefox! Please help!

All Replies (2)

TonyE
TonyE
  • Moderator
more options

This sounds like a fraudulent email and will not be from PayPal. PayPal never send emails telling you to download software.

This link from PayPal shows their advice concerning fake emails - https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/email-security-outside

youngsmith
youngsmith
more options

Mine was not an email. It was a security page on https paypal. I did a search on paypal while logged into my account & this page showed up. Not fraudulent. But I suspect that paypal didn't recognize this newer version of firefox & hence the warning page.