Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Under the "help" tab in Firefox it says "Resume downloading Firefox 3.6.4 - but the download will NOT resume - it just states "waiting for update server"?

  • 1 amsa
  • 49 sa na da wannan matsala
  • 36 views
  • Amsa ta ƙarshe daga cor-el

tlchaffin
tlchaffin
more options

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Remove the files in the updates and updates\0 folder: 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)