Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

after installing 3.6.10 firefox does not open selected web pages just gives garbage web pages at random. Had to use explorer just to get here

  • 1 amsa
  • 10 sa na da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga TonyE

more options

after updating to 3.6.10 firefox loads wrong web pages. Had to use explorer to get help. All web pages won't load just bookmarked pages.

after updating to 3.6.10 firefox loads wrong web pages. Had to use explorer to get help. All web pages won't load just bookmarked pages.

All Replies (1)

more options

Can you clarify something. Is it just bookmarks that you are having problems with, or do you get this problem when clicking on links or typing an address in the location bar.

If it is just bookmarks, a possible cause is a damaged places.sqlite file (the file that stores bookmarks), for details on how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

If it is clicking on links, being re-directed on search engines etc, then this can be caused by malware. Try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are: