Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird profile lost after Fedora upgrade issues

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga John

John
John
more options

I used my Thunderbird email to save my emails to local folders as an archive after switching my email provider to Microsoft 365. I had not accessed it for a year or so. The last time I upgraded my Fedora I had issues with the upgrade. In getting the problem resolved I checked my Thunderbird profile and it wanted me to sign in as a new user. When setting up the new profile thinking it would connect to my old profile, it did not. I do not know how to access my old profile. I believe the old profile is still on the computer. Is there a way to access my old profile in order to get access to my archived emails?

I used my Thunderbird email to save my emails to local folders as an archive after switching my email provider to Microsoft 365. I had not accessed it for a year or so. The last time I upgraded my Fedora I had issues with the upgrade. In getting the problem resolved I checked my Thunderbird profile and it wanted me to sign in as a new user. When setting up the new profile thinking it would connect to my old profile, it did not. I do not know how to access my old profile. I believe the old profile is still on the computer. Is there a way to access my old profile in order to get access to my archived emails?

Mafitar da aka zaɓa

Okay, I solved the problem. I was not able to find Profiles (or about:profiles). What I did find was Profile Directory under Application Basics. As I was looking around, I found in the Account Settings, to the new profile, a Local Folders that showed the Local Directory location. I was able to change the Local Directory location to my Local Folders for my old profile which still had the archived emails in it.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

Try this: - click help>troubleshootinginformation - scroll down to 'Profiles' in left sidebar - click 'about:profiles' - This will list any profiles that Thunderbird is aware of.

John
John Mai mallakar tambaya
more options

Zaɓi Mafita

Okay, I solved the problem. I was not able to find Profiles (or about:profiles). What I did find was Profile Directory under Application Basics. As I was looking around, I found in the Account Settings, to the new profile, a Local Folders that showed the Local Directory location. I was able to change the Local Directory location to my Local Folders for my old profile which still had the archived emails in it.