Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot use firefox when vpn is on

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga formod

more options

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Hi formod

Do you have any add-ons installed in Firefox?

Karanta wannan amsa a matsayinta 👍 1

All Replies (3)

more options

Zaɓi Mafita

Hi formod

Do you have any add-ons installed in Firefox?

more options

Dropa said

Sounds more like VPN issue then a Firefox browser issue as mentioned without VPN it works fine.

That's what I figured at first but since other browsers have no issues, surely it must be Firefox's problem right?

more options

Paul said

Hi formod Do you have any add-ons installed in Firefox?

Yes I've got quite a few, but I've had them for a while now and this problem only started today

EDIT: actually after turning off all the add-ons my VPN started working again, thanks for the help!

An gyara daga formod