Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

thunderbird trying to access mailserver that requires ESET 2FA

  • 1 amsa
  • 0 sa na da wannan matsala
  • 28 views
  • Amsa ta ƙarshe daga david

more options

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that requires ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

Hi, I am using Thunderbird as an email client. I don't use any ESET product myself, but I have to retrieve mail from a an Exchange-mailserver that requires ESET 2FA. The first login step seems to work, and then an ESET-authentication window pops up but the contents of the window remains blanc, so there is no way to enter my one-time code. This happens both if I approach the mailserver as an Exchange server, and if I approach the mail server through the OWA-protocol (using Owl). Known problem? Any suggestions? Should this be an issue for Thunderbird or for ESET?

All Replies (1)

more options

I suggest you pursue this with the OWL addon vendor, as this seems Exchange=specific.