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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox stopped working after uninstalling Edge and Office 365

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  • Amsa ta ƙarshe daga colin_hodgson

colin_hodgson
colin_hodgson
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Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone reported in 2021, but that thread has been archived. https://support.mozilla.org/bm/questions/1356550 The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll). My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything. Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Mafitar da aka zaɓa

colin_hodgson said
Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

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TyDraniu
TyDraniu
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Zaɓi Mafita

colin_hodgson said
Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Yes, you can download vc_redist from the linked Microsoft website.

colin_hodgson
colin_hodgson Mai mallakar tambaya
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Thanks TyDraniu, you've got my Firefox working again.