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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

all my passwords and logins are gone!

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  • 5 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Jake

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have updated to current firefox suddenly all my saved logins and passwords are gone! what can I do? it seems as if I have a new profile.

have updated to current firefox suddenly all my saved logins and passwords are gone! what can I do? it seems as if I have a new profile.

An gyara daga mariejos

Mafitar da aka zaɓa

Like I wrote above, you are running the Snap version and this version comes with restrictions about allowing files outside its own directories.

This is a directory in your home directory and you should open it in your file manager ('~' means home: i.e./home/<username>).

  • ~/snap/firefox/common/.mozilla/firefox/
Karanta wannan amsa a matsayinta 👍 1

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Where's my reply?

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