Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Emails are automatically marked as read when received

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga artonus1

artonus1
artonus1
more options

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Zaɓi Mafita

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

artonus1
artonus1 Mai mallakar tambaya
more options

Yes, that's it! Haven't even thought that bitdefender could install this extension by itself.. Thank you!