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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox doing nothing!

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My Firefox just sits with one or two tabs open with the little dot rolling back and forth doing nothing for 4-5 minutes. While I'm getting emails and using EDGE right now!

My Firefox just sits with one or two tabs open with the little dot rolling back and forth doing nothing for 4-5 minutes. While I'm getting emails and using EDGE right now!

Mafitar da aka zaɓa

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

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Hey there!

Is it possible to get a screenshot of your problem?

Thanks!

Kind regards,

Bithiah

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Zaɓi Mafita

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.