Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Unable to send emails to @lineone.net user

  • 1 amsa
  • 1 yana da wannan matsala
  • 13 views
  • Amsa ta ƙarshe daga Stans

barryjmatthews
barryjmatthews
more options

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

When I send an email to one person who is @lineone.net I get an undeliverable message '... not yet delivered... Socket error: connection error'. After a further period I get a message saying that the message hasn't been delivered as the number of retries has reached it's limit. If i logon to virginmedia and send the email from there, it is delivered OK. This is the only address that I have a problem with using Thunderbird. Any suggestions for reason & solution?

All Replies (1)

Stans
Stans
more options

There's a high chance that your Internet Service Provider's range of IP addresses has been blacklisted by the recipients' mail server. That would explain why sending via webmail succeeds while sending via Thunderbird doesn't. See https://support.mozilla.org/en-US/questions/1124099