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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Trouble with Facebook

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga jeddolnick

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For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.

For the last two days, I've been unable to use Facebook in Firefox on my PC. The problems don't occur in Chrome. Pages download partially and then stall. The page also stalls if I try to post (see image). I've emptied the cache (repeatedly), and turned off Facebook Container, Enhanced Tracking Protection, and Bitdefender Anti-Tracking.
Hoton allon fuska da aka liƙa

Mafitar da aka zaɓa

Uninstalling Bit Defender Anti-Tracking resolved the problem.

Karanta wannan amsa a matsayinta 👍 0

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I have Enhanced Tracking Protection on and can use FB without issue. This article may help: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more

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Zaɓi Mafita

Uninstalling Bit Defender Anti-Tracking resolved the problem.