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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

A few days ago my electronic certificates have disappeared from the firefox container

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A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

A few days ago my electronic certificates have disappeared from the firefox container The certificate provider has vetoed me from delivering a new certificate, because it is the second time Firefox has lost a certificate in 2020. The certificates I need for any management before the administration of Spain and more now with the COVID After it is granted, you have to verify your identity with the Tax Agency, and they have already called my attention for renewing the same year a certificate that firefox loses when it is updated. I'm very, very pissed off I will have to switch to Chrome

Mafitar da aka zaɓa

Certificates you install are stored in cert9.db in the profile folder, so if you lost these certificates then you may have switched profiles or otherwise lost cert9.db.

See:

If you use the Time Machine or other backup then try to restore cert9.db file(s) from this backup.

Karanta wannan amsa a matsayinta 👍 0

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Zaɓi Mafita

Certificates you install are stored in cert9.db in the profile folder, so if you lost these certificates then you may have switched profiles or otherwise lost cert9.db.

See:

If you use the Time Machine or other backup then try to restore cert9.db file(s) from this backup.

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Thank you very much cor-el for your generous response to my question The time machine option had already used it and the certificates were not in the firefox container either. Thank you very much cor-el