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Count not showing for Junk mail folder

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FrankSh

FrankSh
FrankSh
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Noticed lately that the message count is not showing for my Junk folder. It shows on all other account folders and I find e-mails in the Junk folder once I click on it. Once clicked on, the message count then shows.

Noticed lately that the message count is not showing for my Junk folder. It shows on all other account folders and I find e-mails in the Junk folder once I click on it. Once clicked on, the message count then shows.

Mafitar da aka zaɓa

Maybe the Junk folder isn't updated unless you select (open) it. Right-click the folder, Properties, and see if 'When getting new messages....' is checked. If it isn't, does checking the box make the count update when the Inbox is retrieved?

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
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Zaɓi Mafita

Maybe the Junk folder isn't updated unless you select (open) it. Right-click the folder, Properties, and see if 'When getting new messages....' is checked. If it isn't, does checking the box make the count update when the Inbox is retrieved?

FrankSh
FrankSh Mai mallakar tambaya
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Thanks sfhowes, that did the trick. I have never had to do that for that folder before so I wonder if that is new from one of the updates. The minute i clicked that box and saved, the count populated for the folder. I did not know there was mail there before that.