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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Lost everything

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga Ansam

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Hello everybody, after install new version of Firefox I've completly lost everything, bookmarks, passwords, tools. Firefox wanted to create new profile and now is completly blink, nothing after so many years, it is for crying.. After reading in common problems I've tryed: a) Restore Firefox to its default settings - didn't help b) Type: about:profiles and try to find old profile - but there is only this new one what is completly blink... I'm totally desperate.. Can you help me please? Thank you! Vlad

Hello everybody, after install new version of Firefox I've completly lost everything, bookmarks, passwords, tools. Firefox wanted to create new profile and now is completly blink, nothing after so many years, it is for crying.. After reading in common problems I've tryed: a) Restore Firefox to its default settings - didn't help b) Type: about:profiles and try to find old profile - but there is only this new one what is completly blink... I'm totally desperate.. Can you help me please? Thank you! Vlad

All Replies (2)

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Novyss said

Firefox wanted to create new profile

Firefox wanted, tak ty jsi taky wanted?
Takže na Ploše máš složku s původním profilem Firefoxu.

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Do NOVÉHO profilu si zo STARÉHO prifilu (je na ploche) preneste tieto súbory:

C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default - platí pre Windows 10

1. hesla, ktoré zostali v STAROM profile:

- logins.json a key4.db

2. prihlasovacie údaje, ktoré zostali v STAROM profile:

- cookies.sqlite

3. Záložky, ktoré zostali v STAROM profile:

- bookmarks-2020-07-15_xxxxxxxxx.jsonlz4 (číselný údaj 2020-07-15 = dátum, ktorý sa denne mení). Toto je záloha z 15.07.2020

- stará história a aj záložky sú v súbore places.sqlite a formhistory.sqlite

Všetky tieto kopírovania do nového profilu sa musia vykonávať pri ukončenom Firefoxe. https://support.mozilla.org/cs/kb/jak-prenest-dulezita-data-ze-stareho-profilu-do-no#w_hesla

An gyara daga Ansam