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Can't set Do Not Save Password for a site permanently

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On the box that allows me to Save or Don't Save a password when I login to a website, I don't have the drop-down menu arrow at the bottom right of the box that would allow me to specify that I want to set Never Save for a particular website. My Save or Don't Save box effectively only has 2 buttons SAVE or Don't SAVE but not the drop down menu button and its constant asking for websites that in previous versions I have set to Never Save is driving me crazy.

On the box that allows me to Save or Don't Save a password when I login to a website, I don't have the drop-down menu arrow at the bottom right of the box that would allow me to specify that I want to set Never Save for a particular website. My Save or Don't Save box effectively only has 2 buttons SAVE or Don't SAVE but not the drop down menu button and its constant asking for websites that in previous versions I have set to Never Save is driving me crazy.

All Replies (5)

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Have you set everything correct in the configuration menu under privacy and safety?

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Everything is set correctly.

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 68.0.1 July 18, 2019 Some Fixes


Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.

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Can you attach a screenshot?

Firefox places a Key icon at the left end of the location bar that allows to (re)open the dialog to save the password. That pop-up dialog has a button labeled with "Don't Save" and a button labeled "Save". The "Don't Save" button has a dropmarker that you can click to find the "Never Save" choice to create a block exception.

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Thank you so much. After months of wrangling this problem, it seems to have been fixed in the latest update. The dropmarker just didn't appear on the pop-up even when I accessed the key icon next to the location bar manually. All good now. Very happy user!