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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My preferences keep resetting.

  • 1 amsa
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga FredMcD

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This has been happening for a while now. Whenever I turn on my laptop and go to open Firefox, it resets all of my preferences. This is starting to annoy me, especially with dealing with the homepage and setting things back to normal.

I have gone through the steps listed in this article (https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save) but nothing works. I also keep getting the Privacy Notice update in another tab (https://www.mozilla.org/en-US/privacy/firefox/) when I open Firefox as well, which is annoying as well. Would appreciate the help here.

This has been happening for a while now. Whenever I turn on my laptop and go to open Firefox, it resets all of my preferences. This is starting to annoy me, especially with dealing with the homepage and setting things back to normal. I have gone through the steps listed in this article (https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save) but nothing works. I also keep getting the Privacy Notice update in another tab (https://www.mozilla.org/en-US/privacy/firefox/) when I open Firefox as well, which is annoying as well. Would appreciate the help here.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia