![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
I can get the toolbar menu visible but cant put a bookmark or bookmark folder of in it
I can get the star in a bucket sign and the cog and most visited at the left side but nothing else I previously used to just right click in the toolbar and create a new folder and it would stay there or I could add the bookmarked page to the toolbar this is a new pc and managed to move my bookmarks across
Mafitar da aka zaɓa
Hi Thank you. Did not work so knowing it was possibly a corrupt profile, I found where the profiles were, uninstalled firefox, deleted the profiles and then restarted PC. Reinstalled Firefox and it works. Will reinstall bookmarks manually
Karanta wannan amsa a matsayinta 👍 0All Replies (2)
Hi something is corrupted I would say. please try this : Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
Zaɓi Mafita
Hi Thank you. Did not work so knowing it was possibly a corrupt profile, I found where the profiles were, uninstalled firefox, deleted the profiles and then restarted PC. Reinstalled Firefox and it works. Will reinstall bookmarks manually