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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have done a factory reset and have lost my email password. Can you help?

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga user01229325

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As a result of installing Trusteer on the recommendation of RBS, my computer ceased to function and the only option was to do a factory reset. Although I backed up everything on to discs, I now find that I can't un-zip the data on the discs, so am unable to recover my password for Thunderbird. I know that I have some very important emails to read. What can I do?

As a result of installing Trusteer on the recommendation of RBS, my computer ceased to function and the only option was to do a factory reset. Although I backed up everything on to discs, I now find that I can't un-zip the data on the discs, so am unable to recover my password for Thunderbird. I know that I have some very important emails to read. What can I do?

Mafitar da aka zaɓa

Thunderbird has no password. Your email account with your email provider does and they administer it. Contact them for forgotten passwords.

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Zaɓi Mafita

Thunderbird has no password. Your email account with your email provider does and they administer it. Contact them for forgotten passwords.