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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Unable to click SUBSCRIBE to a GMAIL ACCOUNT. Its grayed out.

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  • Amsa ta ƙarshe daga sfhowes

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On my main computer Thunderbird works fine and has all the folders that are on the server. GMAIL on smartphone also has all folders. Just installed Thunderbird on a 2nd laptop and it seems to keep everything in the inbox. None of the folders that are on the server show up. I cannot click subscribe on the 2nd laptop for my GMAIL account. On my main computer I can click or unclick SUBSCRIBE which allows me to select which folders I want to subscribe to.

On my main computer Thunderbird works fine and has all the folders that are on the server. GMAIL on smartphone also has all folders. Just installed Thunderbird on a 2nd laptop and it seems to keep everything in the inbox. None of the folders that are on the server show up. I cannot click subscribe on the 2nd laptop for my GMAIL account. On my main computer I can click or unclick SUBSCRIBE which allows me to select which folders I want to subscribe to.

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It appears you set up the account as POP instead of IMAP (POP only downloads the Inbox).