Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird does not send email due to wrong password

  • 4 amsoshi
  • 5 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga amank

amank
amank
more options

I had to change the password of my email account because it had been hacked. Now I can receive mail, but I cannot send it because Thunderbird uses the old password (I guess) and offers no possibility to change it to the new one. It just keeps trying to send the email.

I had to change the password of my email account because it had been hacked. Now I can receive mail, but I cannot send it because Thunderbird uses the old password (I guess) and offers no possibility to change it to the new one. It just keeps trying to send the email.

Mafitar da aka zaɓa

Go to Tools > Options > Security > Password > Saved Passwords… and remove the old ones for your outgoing server (SMTP). Then try again and Thunderbird should prompt for the password,

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
more options

Thunderbird will prompt you for a password when one is needed.

amank
amank Mai mallakar tambaya
more options

Thank you Christ for answering. As I see this it is only half true. Receiving emails Thunderbird reports a failure and offers the possibility to change my password. But when trying to send an email it just keeps trying: it does not report anything, it does not ask, it does not deliver. What can I do?

Onno Ekker
Onno Ekker
more options

Zaɓi Mafita

Go to Tools > Options > Security > Password > Saved Passwords… and remove the old ones for your outgoing server (SMTP). Then try again and Thunderbird should prompt for the password,

amank
amank Mai mallakar tambaya
more options

Thanks Onno, you solved my problem