Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Ecosia won't install as a search engine when I add it to Firefox

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Pennrubea

more options

In 'Preferences' under 'Search' I've tried to add a new search engine 'Ecosia' and it appears that it has added it, however Ecosia never shows up on the list of possible search engines to add. Something is clearly going wrong, can you please let me know how I can fix this?

Thanks

In 'Preferences' under 'Search' I've tried to add a new search engine 'Ecosia' and it appears that it has added it, however Ecosia never shows up on the list of possible search engines to add. Something is clearly going wrong, can you please let me know how I can fix this? Thanks

Mafitar da aka zaɓa

Any error messages in the Browser Console ("3-bar" menu button or Tools -> Web Developer)?

Works or me if I click "Add to Firefox" and allow the website to install the extension (search engine).

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Did you already installed the Add-on that you can find here? https://info.ecosia.org/what

more options

Zaɓi Mafita

Any error messages in the Browser Console ("3-bar" menu button or Tools -> Web Developer)?

Works or me if I click "Add to Firefox" and allow the website to install the extension (search engine).

more options

SolithaireSouthpaw said

Did you already installed the Add-on that you can find here? https://info.ecosia.org/what

Yes, this is what I was trying and it didn't work.