Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Want my old mail account back

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga Matt

more options

I opened a Thunderbird account and attached to my website. It ONLY allowed me to send out and not receive emails. I did everything according to Thunderbird Instructions. I finally gave up and closed my Thunderbird account thinking that would help. I have access to my old server and can send but I STILL CANNOT RECEIVE ANY EMAILS.....

I REALLY WANT MY EMAIL ACCOUNT RETURNED AS IT NOW AFFECTS ALL 7-EMPLOYEES AS WELL.

What can I do? I need this emails, they are all attached to my website url mail system.

I really need an answer and THUNDERBIRD NEVER ANSWERS ANYTHING! dAVID

I opened a Thunderbird account and attached to my website. It ONLY allowed me to send out and not receive emails. I did everything according to Thunderbird Instructions. I finally gave up and closed my Thunderbird account thinking that would help. I have access to my old server and can send but I STILL CANNOT RECEIVE ANY EMAILS..... I REALLY WANT MY EMAIL ACCOUNT RETURNED AS IT NOW AFFECTS ALL 7-EMPLOYEES AS WELL. What can I do? I need this emails, they are all attached to my website url mail system. I really need an answer and THUNDERBIRD NEVER ANSWERS ANYTHING! dAVID

All Replies (1)

more options

Lets see. I suppose I must address this point by point.

davntuk said

I opened a Thunderbird account and attached to my website.

There is no such thing. Thunderbird is a mail client which can retreive mail from a mail account and send mail using the credentials provided via that same mail server.

It ONLY allowed me to send out and not receive emails.

A common issue, usually related to incorrect server settings, or anti virus programs that think they know mail. But without an installed set of settings a moot point.

I did everything according to Thunderbird Instructions.

What does that mean? you put your email address and password into a wizard?

I finally gave up and closed my Thunderbird account thinking that would help.

As I said earlier. There is no such thing as a Thunderbird account. So I really have no idea what you closed.

I have access to my old server and can send but I STILL CANNOT RECEIVE ANY EMAILS.....

As You are not using Thunderbird and your issue is with a server I strongly suggest you contact the folk that administer that server. Perhaps they can understand what you have done.

I REALLY WANT MY EMAIL ACCOUNT RETURNED AS IT NOW AFFECTS ALL 7-EMPLOYEES AS WELL.

If you do not have Thunderbird running,then this issue is not in any way related to Thunderbird or your use of it.

I really need an answer and THUNDERBIRD NEVER ANSWERS ANYTHING! dAVID

I really have no idea who your are claiming never answers anything. This is you first post in this forum with this user identification. See https://support.mozilla.org/en-US/user/davntuk

Perhaps you could shed some light on what or whom you are talking about here.

An gyara daga Matt