Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Yahoo Email Issues

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga FredMcD

more options

Within the last few weeks my yahoo email isn't working the same. My contacts don't populate when I compose mail. When I open it up, the row of buttons delete, move, spam, more are not lit. I have to click on an email, open it up, delete or read it then click inbox again, nothing appears. I have to click reload and the emails are there. Now, sometimes I can delete multiple emails but usually I have to open it to delete it. The compose email thing where the contacts would start populating does not work at all. I have to go into my contacts, copy/paste the email then go back to create the email. Please help.

Within the last few weeks my yahoo email isn't working the same. My contacts don't populate when I compose mail. When I open it up, the row of buttons delete, move, spam, more are not lit. I have to click on an email, open it up, delete or read it then click inbox again, nothing appears. I have to click reload and the emails are there. Now, sometimes I can delete multiple emails but usually I have to open it to delete it. The compose email thing where the contacts would start populating does not work at all. I have to go into my contacts, copy/paste the email then go back to create the email. Please help.

All Replies (1)

more options

It could be a website issue.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.