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Firefox crashes

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  • Amsa ta ƙarshe daga cor-el

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Ever since I upgraded to Windows 10 both Firefox and Thunderbird have crashed after my computer goes to sleep. After the computer is awakened they are either immediately or shortly unresponsive.

Ever since I upgraded to Windows 10 both Firefox and Thunderbird have crashed after my computer goes to sleep. After the computer is awakened they are either immediately or shortly unresponsive.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.