Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Cannot open attachments in automatically forwarded emails.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user01229325

John Grafflin
John Grafflin
more options

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly.

When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

Thunderbird is set on my office computer to automatically forward all incoming mail to my home Thunderbird account. However, I cannot open attachments in those emails, even pdf files. I always get an error, like MSWord documents are in Japaneese character set, or Adobe files were not translated correctly. When I forward emails manually from my office computer to my home computer, the attachments work just fine. Also, attachments sent from my home computer to my office computer work just fine. The problem only exists with automatically forwarded emails.

All Replies (1)

user01229325
user01229325
more options

It makes no sense to download messages from your email provider's server to a local computer and then forward them out to another computer. Cut out the middleman, computer in this case, and forward the email at your email providers server. Most providers have this option available at their web mail portal.