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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Every time I try to download an item on Firefox, it says "download failed".

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  • 3 sa na da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga FredMcD

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...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

...then it downloads that item into my Downloads folder, but it contains 0 bytes and when I open it up it comes out as a blank file.

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Do you have anti-virus software that might be blocking the file and deleting it?

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