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Plugins always disabled, unable to activate them?

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  • 1 yana da wannan matsala
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  • Amsa ta ƙarshe daga TheMaverick

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My Plugins are always deactivated, even though I have them set to always active, everytime I close Firefox they deactivate, so on opening Firefox I have to reactivate them again?

All help to resolve this problem appreciated.

My Plugins are always deactivated, even though I have them set to always active, everytime I close Firefox they deactivate, so on opening Firefox I have to reactivate them again? All help to resolve this problem appreciated.

Mafitar da aka zaɓa

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Karanta wannan amsa a matsayinta 👍 1

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Zaɓi Mafita

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
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Thanks Cor-el that solved my annoying problem.