Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why is google maps so slow on Firefox?

  • 1 amsa
  • 14 sa na da wannan matsala
  • 18 views
  • Amsa ta ƙarshe daga FredMcD

more options

Hi there,

Opening the new google maps is incredibly slow in firefox for me - every aspect from map loading, clicking on route options, waiting for the popups with info on a just-clicked place to open up - googling a place/address, clicking through from google search results into maps , and getting directions from my home location can take upwards of 3/4 minutes, but if I paste the URL into Internet Explorer it works instantly...any advice?

I just tried the recommendations here, no noticeable difference:

https://support.google.com/maps/answer/18529?hl=en

Thanks,

Mat

Hi there, Opening the new google maps is incredibly slow in firefox for me - every aspect from map loading, clicking on route options, waiting for the popups with info on a just-clicked place to open up - googling a place/address, clicking through from google search results into maps , and getting directions from my home location can take upwards of 3/4 minutes, but if I paste the URL into Internet Explorer it works instantly...any advice? I just tried the recommendations here, no noticeable difference: https://support.google.com/maps/answer/18529?hl=en Thanks, Mat

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

  • Remove Cookies

Warning ! ! This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.