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What changed in Thunderbird build 31 that would cause attachment storage service box.com to no longer recognize the email client?

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  • 12 sa na da wannan matsala
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  • Amsa ta ƙarshe daga Matt

Leapstepman
Leapstepman
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Hello,

Prior to build 31, I was successfully using box.com as the storage service provider for my large email attachments. After upgrading to build 31, I no longer was able to link large file attachments. When I open up the Options dialog (Tool / Options menu) and click on Attachments tab and then click on the "Outgoing" sub-tab, it lists box.com with a red X to the left indicating it is not authorized yet (Although it had been previously authorized prior to upgrading to build 31). When I attempt to authorize, box.com accepts my user/password and after I click the "Grant Access to Box" button for Thunderbird, box.com comes back with an error message "invalid_client". See the error I receive below.

============

Error: invalid_client

Show Error Details 

   scope=root_readwrite
   folder_id=
   response_type=code
   redirect_uri=http://localhost
   state=
   client_id=exs8m0agj1fa5728lxvn288ymz01dnzn
============

I have attempted to contact box.com support, but they are pretty much useless. Not sure if anyone else has experienced this or if it is a known issue?

Thanks, Keith

Hello, Prior to build 31, I was successfully using box.com as the storage service provider for my large email attachments. After upgrading to build 31, I no longer was able to link large file attachments. When I open up the Options dialog (Tool / Options menu) and click on Attachments tab and then click on the "Outgoing" sub-tab, it lists box.com with a red X to the left indicating it is not authorized yet (Although it had been previously authorized prior to upgrading to build 31). When I attempt to authorize, box.com accepts my user/password and after I click the "Grant Access to Box" button for Thunderbird, box.com comes back with an error message "invalid_client". See the error I receive below. ======================== Error: invalid_client Show Error Details scope=root_readwrite folder_id= response_type=code redirect_uri=http://localhost state= client_id=exs8m0agj1fa5728lxvn288ymz01dnzn ======================== I have attempted to contact box.com support, but they are pretty much useless. Not sure if anyone else has experienced this or if it is a known issue? Thanks, Keith

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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You just got run over at the wrong time leapstepman the box.com people change the way they communicated with Thunderbird. Unfortunately they turned off the old method before the developers got the new implementation into Thunderbird.

The bug is market fixed Thunderbird 31. 

 But I am thinking it will be 31.0.1

The bug is here https://bugzilla.mozilla.org/show_bug.cgi?id=1021684