Thunderbird Community Forum

Hello,

I don't know what happened, but I cannot access my mails anymore, instead I see a "chat" view, with no mails to be found. I don't even understand how it happened or how I should call this view, but regardless, I cannot do anything.

I am scared of deleting/reinstalling Thunderbird, because I have a lot of decently useful mails saved and I am not sure what would happen to those.

It's in German, but I'll attach a screenshot of what I am seeing. I can't press any buttons, however, or rather, as I said, nothing happens, when I click on any field/button/word/...

Best wishes and regards!

Keep getting a problem with Gmail, since it went to the new security login OAuth2, it works for a little while with all the permissions granted etc, then I come back a little while later, I get gmail popups (see images) asking to give permission for TBird to access gmail mail/contacts/calendar etc. I was getting a bit fed up with it so removed the gmail account on TBird - BUT I still get the popups even though I deleted the account... It's driving me nuts (win11, desktop etc). I haven't got a lot of hair left, so any help would be gratefully received!

Hi- First time here, using Nebula 128.1 esr. about 3 days, I have about 8 email accounts, (inbox messages for all accounts totalling about 22,000+ In one email account does not display the content of the inbox folder , sent folder is displaying the content of the messages, , other all email addresses are fine both inbox and sent so what I did is to right click the inbox folder and properties , click the repair folder and ok- after that i can already view the content , However I noticed that the email 2023 and 2024 in the inbox folder is already gone. Now my messages for all the email accounts is now about 10,000+ only which indicates that messages(inbox) 2023 and 2024 are already gone . Any chance to recover those messages 20023 and 2024? Checked the archive folder, there are only 2 messages there . My profiel is about 17G. see screenshot. Thank you in advance.

I’m trying to access an Apple calendar in Thunderbird. Read-only is fine.

I made the Apple calendar public & copied the URL. I then supplied the URL to Thunderbird. I receive a request for a password. The Apple calendar being public should not need a password. However, I created an app-spec password anyway, but supplying that password failed as well.

Am I doing something wrong?

I’m running Sonoma 14.6.1 & Thunderbird 128.0.1esr (64bit).

On Windows 10 after update from TB 115 to 128esr it started work very slow. I've did folder repairment and after that content of folder for past half year or a bit more disappeared. I was looking for many solutions for this but some of them didn't work or were not available.

when the error login to server imap-mail.outlook.com with username maxg41@outlook.com failed. changing the password when prompted does not allow server connection. Could you please explain how I can overcome it.

When I first opened Thunderbird (just a few weeks ago), I noticed that some Calendar Tasks were already set up by Thunderbird. (My standalone calendar is Efficient Reminder).

But I don't see options for REMINDERS - popups (preferably) and/or sounds. (The purpose of a calendar for me is to be reminded to do things.)

I searched for options in Thunderbird, and I looked on the information here, but can't find anything.

If I can I select a sound and/or popup to REMIND me, where can I find the option to set it?

Updating address: Mine will take NO new contacts, NO new groups, and NO new additions to groups already there. I do have the latest Thunderbird.

~ Peggy from Porcupine

Should I continue with the above version or somehow install the 128 non-beta version? I've been on the Beta channel for years but some have said it's risky. Your opinion, and if you think I should switch, how do I do it?

82 years young and still tinkering.

Found the following in account settings: C:\Users\Lee\AppData\Roaming\Thunderbird\Profiles\tulu1gdy.default\Mail\Local Folders. Does this look right? What is tulu1gdy.default?

I have an issue with Thunderbird on my PC sending any email of any size larger than a few lines. I can send small test emails with a few lines (<1KB) however any email with attachment or forwarding an email results in a : Sending failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.themessagingco.com.au timed out.

I have tried all combinations of outgoing server settings as recommended by my provider Mail server settings including swapping Security and port but no luck. Please note I can send and receive without issue on my iphones with the same server settings. Currently using port 587, Normal password authentication and STARTTLS.

I found some posts suggesting turning off outgoing email scanning on antivirus - no luck. I have turned off firewalls - no luck. I have tried no authentication (security = none) - no luck.

Thunderbird version is 128.1.0esr (64 bit). Using Norton 360 Antivirus

Strange that I can send small emails but nothing of any use Any ideas ???

NOTE: This began with the previous version, and got worse after upgrading to the new version:

I've been looking for how/where to select a sound in the Task module (getting pop-ups). When I click on anything in the Task module, TBird hangs. It comes back in a few seconds, but the hangs continue.

When I spend more time trying to edit the Tasks, I also get hangs in the Email module (by clicking on anything).

Last night, after one T-Bird hang after another, everything on my computer slowed down, no heavy apps running. This morning I ran the pre-bootup diagnostics, which reported everything (memory, etc.) are okay.

So I'd like to t know how to get T-Bird running smoothly, or maybe I should forget the Tasks and Calendar and stick to email?

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

When I open Thunderbird, it now shows me this screen for chat conversations. I am unable to go to the mail screen, and the options in the menu bar don't work. How can I resolve this? I only need to use the email functionality and not the chat functionality.

This issue is now closed. I had to reinstall Thunderbird and restore emails through backup.

The site told me to sign up to firefox to have my question answered for Thunderbird emails.

My emails from March 2018 to most of 2024 have disappeared. Then they started coming through again from June 6, 2024. Where are they?

Thank you, B. Schulze

Since installing Thunderbird, I am unable to send or receive email. "Could not detect login form" always displays at the bottom of the window. I've checked credentials and they are entered correctly. Where is the login form and how do I fix it?

All of a sudden I keep getting notifications that I have an email, but when I click to check, there is no new email there. These keeps happening across several of my accounts on several devices, most often on my 2017 Macbook Pro. Seems to be less of an issue on my phone and my newer mac desktop. What could be the cause?

I have Thunderbird installed on two Windows machines that I manually keep in sync. I copy my data files and profile back and forth between the two machines as I use each one, and I keep them updated to identical versions. Have been doing this for years with no trouble.

Last time I clicked on "About Thunderbird" on one machine (A) it offered to upgrade from 115.10.1 to 116.0 (auto updates turned off). But the actual update failed and now its offering only to upgrade to 115.14 esr. OK, but now I'm concerned the other machine (B) with the same update prompt (to 116) might not follow the same path, then I have the two versions out of sync and that is a real PITA to fix as I discovered once some years ago.

Why didn't I get the 116 version that was offered in the dialog, and instead switched to esr channel, and how can I be sure the other machine will switch to offering 115.14 esr also so I can keep identical versions? I thought of creating Windows restore point just in case so I can roll back but would rather not risk it.

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !