Thunderbird Community Forum

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

Can you help me with information how to set the program in a way that's going to display everything in English (US) language? I still want to have the option to "proof-read" mails in multi-languages, but the display irks me a little. :)

Hello. I have installed the newest version of Thunderbird- 128.0.1esr, but my Thunderbird was not working properly. So, I installed older version- 115.13.0. But after this installation and after creating a new profile for my account, I have these two issues. First- there are some additional folders in my home page (image 1)- I cannot delete or move them. Also, I don't have my old e-mails- both in "Inbox" and Sent folders. I can't also import them from another profile, because there is an error (image 2 and 3).

What should I do? Uninstall and install thunderbird again? Try to import my archives some another way? I would like to have 115.13.0 version.

I appreciate your help, Martyna

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

Hi. I did have your thunderbird emials for some time. then it just stopped OPTUS said they were having ptoblems !!! and put me onyo optusnet .com.au web mail. I still have this. but NOT happy. I want to go back to having thunderbird as my EMAILS.

Have used Thunderbird for many years without problem but today: 1. Thunderbird asked to compact Inbox folder said OK 2. After Compacting appear to have lost all emails back to 24th Jan 2023 emails prior to that date are OK) 3. Emails which had arrived today are shown with subject and time but on opening they are blank except for message ----=_NextPart_000_00BC_01D6069F.D8AB25B0- 4. Messages which came in after compacting were OK and readable. 5. Following comments previously made tried inbox/properties/repair folder. 6. Following attempted repair messages that were readable at 4. above were now blank except for the message "Next part...." as in 3 above.

A. Can I recover my lost emails? B How do I prevent Thunderbird from corrupting new emails when it compacts folder?

Cheers

Keith keith@castlemurray.com.au

1. Looking for settings to show/unshow folder counts in the folder list. My TB shows the counts. The example on TB web page does not show counts. 2. I am unable to get Unified Folders to "stick". I click it in View > Folders but it then unselects. Help appreciated, Chris Sackett Using new Nebula, which looks great!

Today, my inbox has gotten partially corrupted. After updating to version 128, my Thunderbird has been very sluggish. While trying to troubleshoot that, I used Properties->Repair Folder on the inbox, which is when the current problem started.

In the main inbox window, everything looks fine. All emails are there, with correct subject names and correspondents, etc. Everything received before April 8 this year looks to be unaffected, but if I try to open up anything later than that, it displays a chunk of a completely different email from like 2007, with the From: and Subject: fields blank.

Additionally, doing the repair marked all emails from April 21, 2008 and earlier as unread.

I use POP3 to download all emails to my computer, two addresses going to the inbox.

I tried using Properties->Repair Folder again, but it still leaves the same result.

If I open the gigantic "Inbox" file in my Thunderbird profile folder in notepad++, scrolling down to the bottom I see the emails are still there, so they're not completely missing. In between the last good email and the first bad one, there is a huge section that starts with:

--=-SgCIEz327q/2h3s2MXJ25A== Content-Type: text/plain; charset=utf-8 Content-Id: <92b40d02-593e-4a4a-8768-a31f564d0d90> Content-Transfer-Encoding: base64

and then hundreds of lines of gibberish, followed by "--=-SgCIEz327q/2h3s2MXJ25A==--" and then it goes to the next email.

Thunderbird was updating when we lost power. When power was restored, Thunderbird would not start and gave me the following message:

Procedure ENTRY POINT ??1SOUNDTOUCH@SOUNDTOUCH@UAE@XZ could not be located in the DYNAMIC LINK LIBRARY C:\Program Files (x86)\MOZILLA THUNDERBIRD\XUL.811

This message was followed by: couldn't load xpcom

When running Thunderbird 115.13.0 (64-bit) on Linux, and using a custom button for Whatsapp or other site. Is there a way to store the login credentials for that site and in Thunderbird? This is for ease of logging in. As after searching I have not found anything on this topic.

I have latest version of Thunderbird with a number of email accounts (Gmail, ionos, yola, etc.) including my personal Hotmail account that works fine. I just added an Office365 account from GoDaddy, and it automatically configured and installed. I then logged into the Microsoft 365 with my password and the configuration concluded successfully. I can receive emails but cannot send any. I get error messages shown in the attached images. I've also attached the settings for the account and the smtp settings. They appear to be identical to what is recommended. I need help.

In Outlook, when I navigate to a folder and reply to an email in that folder, the email I send is automatically categorised into that folder, and no other copy appears elsewhere (such as in the 'Sent' folder).

Is this behaviour natively possible in Thunderbird without resorting to an add-on?

I realise there is the option to 'Place replies in the folder of the message being replied to' in the 'Copies & Folders' settings of the email account, but this places a second copy in the 'Sent' folder. I tried experimenting with the radio button options '"Sent" Folder on' and 'Other' in the same settings section, but no combination seems to place one and only one email corresponding to the email I sent in the folder I emailed from without creating a copy in the 'Sent' folder of the account.

Background: I have two PC's accessing profiles and data on an NAS device. Automatic upgrade to TB 128 went fine on laptop, but on desktop (which installed after laptop), TB did not find the desktop profile (I think--it displayed the create a new account screen when it started). I manually added accounts and pointed them to Local Storage location on NAS. Had to re-enter some settings (e.g. incoming email notification), but all seems okay on email side.

However, my calendar and tasks do not display. I use a local calendar, plus Google, which was not showing in 128. Added Google and it works fine, but local events and todos do not display. I located the local.sqlite file in my desktop profile and viewed it with DB Browser utility. I can see tables and I can find both event and todo data. I restored a backup from before the upgrade, but still no events/todos in TB (the backup file shows events/todos using the utility).

Any advice on next steps to fix this? Thanks.