Where have the buttons gone?

Where is the send button? Where is the Undo Delete button? Why can't I add them BACK to the tool bar? There are other problems and somebody should poke the responsibl… (read more)

Where is the send button? Where is the Undo Delete button? Why can't I add them BACK to the tool bar?

There are other problems and somebody should poke the responsible braintrust with a stick for fucking things up.

Finally WHO fucked up the email client with this last update?

Seriously fix it or I am moving on. Been with thunderbird since the beginning.

Asked by 5WarVeteran 4 minutes ago

ALL my email for one account has totally gone! :(

Hi there, I have Thunderbird on my laptop and map in to that three email accounts. One outlook and two plusnet. On Wed 31st July this week when I did my daily look EVER… (read more)

Hi there,

I have Thunderbird on my laptop and map in to that three email accounts. One outlook and two plusnet.

On Wed 31st July this week when I did my daily look EVERYTHING for just one plusnet account has totally deleted. The shell of the email account is still present in the left hand pane, but no content at all. Nothing. All emails and folders and not in trash or anywhere. New emails are still coming in from that point.

On the plusnet online webmail portal they are also gone too.

The other two accounts are totally fine (including the other plusnet account).

I'm totally at a loss as to what happened. It was a totally normal day. I hope you can offer some insight. Thank you for your time. Neil

Asked by neildsc1 1 day ago

Last reply by neildsc1 4 minutes ago

can you import a Mac profile folder into a PC version of Thunderbird?

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. … (read more)

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. ( I used Eudora Mailbox Cleaner and Eudora Rescue.) But the simple question is: is it possible to import a Thunderbird profile created on a Mac into a Thunderbird program on a PC? Thanks for any help.

Asked by mamaconnie 1 week ago

Last reply by mamaconnie 58 minutes ago

Calendar two-way sync with iCloud in v128

Now that the sync add-ins have been obsoleted and removed, my calendars no longer sync. What do I need to do to ensure two-way synchronization between Thunderbird's Light… (read more)

Now that the sync add-ins have been obsoleted and removed, my calendars no longer sync. What do I need to do to ensure two-way synchronization between Thunderbird's Lightning calendar and my iCloud calendar in a post-TBsync universe?

Thanks!

Asked by ask3 2 hours ago

Last reply by ask3 1 hour ago

Thunderbird Email Account

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my se… (read more)

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

Asked by dryflycaster 2 days ago

Last reply by dryflycaster 1 hour ago

Copied thunderbird folder to new laptop, all old messages before copying are blank. Can only view headers

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-… (read more)

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

Asked by Laila 9 hours ago

Last reply by Laila 2 hours ago

Typing emails.

I am experiencing ongoing locking of the keyboard, either it freezes on the letter, or, the screen goes gray, the circle moves until it kicks me back into the original em… (read more)

I am experiencing ongoing locking of the keyboard, either it freezes on the letter, or, the screen goes gray, the circle moves until it kicks me back into the original email I'm responding to. In that case, I must return to the reply email I was using at the time the error occurred.

Asked by casecustom 3 hours ago

Can't access local folders after having to reinstall Windows 11 and TB app

My user profile for windows became corrupted in some way and I couldn't get into the PC. In desperation I choose to reinstall windows. I assumed it would save my personal… (read more)

My user profile for windows became corrupted in some way and I couldn't get into the PC. In desperation I choose to reinstall windows. I assumed it would save my personal data but it would remove any apps. So when I reinstalled Thunderbird I had hoped to be able to link to my local folders. However, I can't. I've tried a few of the suggestions I've found on Mozilla forums but they're not working for me. Any suggestions or help would be much appreciated.

Asked by ferdia 3 hours ago

deleted e-mails

Hello, I´ve deleted my e-mails on my gmx account, because the storage space was filled. I´ve also emptied the bin. I was sure to have my e-mails on my thunderbird account… (read more)

Hello, I´ve deleted my e-mails on my gmx account, because the storage space was filled. I´ve also emptied the bin. I was sure to have my e-mails on my thunderbird account on the computer, but they are all gone....Is there any opportunity to reload them? Thank´s a lot

Asked by sarah.beerheide 3 hours ago

reply, reply-all, forward options grayed out Thunderbird 128.0.1esr (64-bit), Mac OS Sonoma 14.5

Hi, I'm using Thunderbird 128.0.1 on Mac OS 14.5, and recently (not sure when exactly), none of the normal messaging options like reply, reply-all, or forward are availa… (read more)

Hi,

I'm using Thunderbird 128.0.1 on Mac OS 14.5, and recently (not sure when exactly), none of the normal messaging options like reply, reply-all, or forward are available. I still can start a new message, though.

Thanks.

Asked by andrew.r.dykstra 4 hours ago

Thunderbird isue after 128.0.1 esr update

Hello. I am using Thunderbird for 12yrs, also some paid features like Owl for Exchange. After the latest update to the version 128.0.1 esr it is impossible to work with… (read more)

Hello.

I am using Thunderbird for 12yrs, also some paid features like Owl for Exchange.

After the latest update to the version 128.0.1 esr it is impossible to work with it, it constantly freezes and not responding, especially when I start typing or editing in the quick filter bar. This is the first time ever I am opening a ticket via this form, it pretty much says how frustrating this issue is. I hope this will be fixed in the next versions, so far I am rolling back to the previous version, since I need to have access to my emails, not to lose half a day, waiting until it responds.

Asked by Taras Besaha 4 hours ago

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Asked by stewart13 5 hours ago

Thunderbird removes extra spaces between words in the subject line

Hello! TB does this when composing new messages. And it doesn't matter, let him clean up my mistakes, ha ha =) But this TB "feature" becomes a real headache when replyi… (read more)

Hello! TB does this when composing new messages. And it doesn't matter, let him clean up my mistakes, ha ha =)

But this TB "feature" becomes a real headache when replying to incoming messages in a subject line that ALREADY have extra spaces between words.

Example Subject line incoming message: "Please check and send to us..." Thread-Topic from Source Headers: "Please check and send to us..."

Subject line in TB reply message: "Re: Please check and send to us..."

You see? TB cleared the subject of the response message from extra spaces between words. And for the sender of the first mail (which had spaces between words in the subject) - my response message got into the inbox in another thread.

And this causes us a lot of problems.

My correspondents use the MS Outlook email client. Instead of Thunderbird, I used Outlook to test and replied to the same first incoming email - and miracles! - mail was sent without changing the subject and source headers. And the sender's Outlook received a response to his email in the same thread and with the same subject, which still had extra spaces!

Can I turn off removing extra spaces from a topic in Thunderbird? Prevent them from changing the subject of their incoming or reply emails?

Asked by jago3a 5 hours ago

Calendar Notification Bring To Top

Hi, I know there is reminder to Play a sound , but if I'm away on the computer and I come back, I will miss it. Is it able to have bring the email window To Top when remi… (read more)

Hi, I know there is reminder to Play a sound , but if I'm away on the computer and I come back, I will miss it. Is it able to have bring the email window To Top when reminder is triggered?

Asked by Robin Tan 6 hours ago

Thunderbird crashes when I want to save email attachments

Thunderbird 128.0.1esr (32-bit) on Windows 10 (German version) When I open an email with attachments and I select "save all", Thunderbird crashes. An apology dialogue box… (read more)

Thunderbird 128.0.1esr (32-bit) on Windows 10 (German version) When I open an email with attachments and I select "save all", Thunderbird crashes. An apology dialogue box opens and I can either close or restart Thunderbird. This started happening several weeks ago. Would be grateful for any help.

Asked by ub3 6 hours ago

Pop up window accept IMAP4/POP3/SMTP server certificate .

I have problems with server certificate. I am used to add an certificate exception almost every few month. Since mine IMAP4/SMTP/POP3 server does not have official SSL ce… (read more)

I have problems with server certificate. I am used to add an certificate exception almost every few month. Since mine IMAP4/SMTP/POP3 server does not have official SSL certificate It was working always. Since few weeks ago, I do not get popUP screen to add exception on POP3/IMAP/SMTP server certificate.

There is a message showing up and hiding. How to add certificate exception? I have tried settings, almost everything. Nothing can find.

I have also found out that server test button does not exist anymore. I was expecting to push the IMAP4 server test button and get the certificate exception message, where I can add an exception. This button does not exists anymore.

Asked by alex359 6 hours ago