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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by wendyw

wendyw
wendyw
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I down loaded the newest version of Flashplayer and now I cannot access anything - it crashes everytime. I cannot play games on facebook , can't watch videos on youtube I reinstalled, I shut firefox, I reset firefox, I have shut down and restarted the computer nothing seems to help I checked the status of my plug ins - all current tried to restart firefox in safe mode and it still crashes when I try anything requiring flashplayer

I down loaded the newest version of Flashplayer and now I cannot access anything - it crashes everytime. I cannot play games on facebook , can't watch videos on youtube I reinstalled, I shut firefox, I reset firefox, I have shut down and restarted the computer nothing seems to help I checked the status of my plug ins - all current tried to restart firefox in safe mode and it still crashes when I try anything requiring flashplayer

Chosen solution

Hello wendyw, the new Flashplayer (13.0.0.182) on mac is the problem indeed, Adobe is promoting a downgrade to Flash 12, see analytical info in John99's reply , see also why Adobe is promoting a downgrade to Flash 12 instead of the more secure Flash 11.7 ESR on MAC with SAFARI in AliceWyman's post.


thank you

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ideato
ideato
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Chosen Solution

Hello wendyw, the new Flashplayer (13.0.0.182) on mac is the problem indeed, Adobe is promoting a downgrade to Flash 12, see analytical info in John99's reply , see also why Adobe is promoting a downgrade to Flash 12 instead of the more secure Flash 11.7 ESR on MAC with SAFARI in AliceWyman's post.


thank you

wendyw
wendyw Question owner
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that did it! Thanks so much!