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Lost Bookmarks and I have tried everything I can find. When I follow the steps to restore I get a pop-up that states "unable to process file". How can I find and rebuild this file?

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  • Last reply by cor-el

lanceberry
lanceberry
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I shut the laptop down on Thursday night and on Friday morning all of my bookmarks are gone. I went to help and I have tried the restore. I get the message "unable to process file" on every past restore date I chose. I even tried updated from 6 to 7 to see if that would help.

I shut the laptop down on Thursday night and on Friday morning all of my bookmarks are gone. I went to help and I have tried the restore. I get the message "unable to process file" on every past restore date I chose. I even tried updated from 6 to 7 to see if that would help.

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cor-el
cor-el
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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.