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"open containing folder" not working for items in Downloads folder

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  • 12 have this problem
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  • Last reply by cor-el

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When I right click a file in Downloads window in ver 3.6.22 and select "Open containing folder", nothing happens,

When I right click a file in Downloads window in ver 3.6.22 and select "Open containing folder", nothing happens,

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If "Open Containing folder" is grayed then the files are not longer in the original download location.


Your More system details list shows the XULRunner 1.9.1 extension that is considered malware

  • XULRunner 1.9.1 true {68ED75C8-0369-4B3A-8F59-FC2787AC2C0C}

You should also update the Flash and Java plugin.