Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not able to access Mozilla with the generic account (NIS account) by multiple users simultaneously

more options

• Using a single Generic account multiple users are trying to login from different machines simultaneously to Mozilla Firefox. • The Mozilla Firefox is fully operational only for the first user who has initially opened Firefox session. • If the second user trying to access the Firefox with the same account, it is displayed as there is another session is already running and most of the Firefox options are getting grayed out i.e the navigation, history and forward/ backward tabs available in the menus become inaccessible.Our Requirement is that multiple users need to access multiple sessions simultaneously with all the features of Firefox available. Kindly assist me here.

• Using a single Generic account multiple users are trying to login from different machines simultaneously to Mozilla Firefox. • The Mozilla Firefox is fully operational only for the first user who has initially opened Firefox session. • If the second user trying to access the Firefox with the same account, it is displayed as there is another session is already running and most of the Firefox options are getting grayed out i.e the navigation, history and forward/ backward tabs available in the menus become inaccessible.Our Requirement is that multiple users need to access multiple sessions simultaneously with all the features of Firefox available. Kindly assist me here.

All Replies (1)

more options

Same problem, Pls help me