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When I click on a connection, all I get is a blank page.

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  • 1 has this problem
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  • Last reply by finitarry

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When I click on a connection on my laptop, all I get is a blank page. This does not happen with other browsers!!

I am on the 3.6 version, I did try the update to 4,  but I could not get it to work with photobucket properly and so went back to 3.6.
When I click on a connection on my laptop, all I get is a blank page. This does not happen with other browsers!! I am on the 3.6 version, I did try the update to 4, but I could not get it to work with photobucket properly and so went back to 3.6.

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You could try the steps on this page:

https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting