Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i click on my desktop shortcut icons in new firefox 4 i get a dialogue box that says windows cannot find that website

  • 2 replies
  • 3 have this problem
  • 14 views
  • Last reply by APZ1

more options

i upgraded from the previous version of firefox to the new firefox v.4 and now all the shortcut icons that i used with the previous version display a popup dialogue box that says windows cannot find that website, check the spelling--address--etc. But immediately after that window pops up the website does load. I tried loading the original website, deleting the old shortcut and dragging the new shortcut to my desktop but Firefox still gives me the same message.

i upgraded from the previous version of firefox to the new firefox v.4 and now all the shortcut icons that i used with the previous version display a popup dialogue box that says windows cannot find that website, check the spelling--address--etc. But immediately after that window pops up the website does load. I tried loading the original website, deleting the old shortcut and dragging the new shortcut to my desktop but Firefox still gives me the same message.

All Replies (2)

more options

Chosen Solution

more options

cor-el, Thanks for the response. It did solve the problem. I did uninstall and reinstall ff4 but that did not fix the problem. The real problem was my Foxclocks extension. When I disabled that the problem was solved. Thanks, APZ1