Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Msg: "Firefox is not able to show the Toolbar. Please re-install the Toolbar."

Tom Pottenger
Tom Pottenger
more options

This appears at the top of the screen, right below the address window. It appears to be where the messages show, like "Pop-up blocked", "trying to redirect", etc. How do I re-install this 'toolbar'? Thanks Can't provide any additional details.

This appears at the top of the screen, right below the address window. It appears to be where the messages show, like "Pop-up blocked", "trying to redirect", etc. How do I re-install this 'toolbar'? Thanks Can't provide any additional details.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension that isn't working properly.

You can check in View > Toolbars to see which toolbars are available and visible.
If you see a toolbar in that Toolbars sub menu possibly added by an extension that can't be displayed then see if you can find an update of that extension or disable (uninstall) that extension.

Tom Pottenger
Tom Pottenger Question owner
more options

Thanks for your help. I checked the toolbars menu as suggested. I see nothing there that fits your description. The options are: Menu Bar, Navigation Bar, Bookmarks Bar, Add-on Bar (Ctrl+/), then Tabs on Top, plus Customize. All of these are standard (I believe) and not something I added. Besides, they all appear/disappear when selected/deselected.

As I mentioned before, this message appears in the place where I would normally get messages that say "tried to redirect", or "blocked a pop-up", etc. And I'm not getting those messages now, which makes me think something is corrupted. While I was waiting for a response, I uninstalled Firefox, rebooted and then reinstalled, and finally, updated via the Help menu, just to make sure I was 'up to date'. I did NOT remove personal settings when uninstalling/reinstalling. I still get the 'please re-install the toolbar' message.

With that in mind, do you have any other suggestions? And thanks again for the help.