Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

need to restart laptop to restart firefox

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by mrbig

mrbig
mrbig
more options

if I close firefox and try to open it again I get the message " firefox is already running close process or restart the computer" but I cannot find any processes to close. I can open multiple sessions of firefox until I close firefox

if I close firefox and try to open it again I get the message " firefox is already running close process or restart the computer" but I cannot find any processes to close. I can open multiple sessions of firefox until I close firefox

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Something is probably keeping Firefox from closing properly.
https://support.mozilla.com/en-US/kb/Firefox+hangs - see Hang_at_exit

mrbig
mrbig Question owner
more options

Well how perceptive of you ! yes that is exactly what is happening. It is NOT hanging