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Why won't Firefox allow access to leaving comments on the UK's Daily Telegraph site but Safari does?

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  • 6 have this problem
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  • Last reply by cor-el

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I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: