Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access my bookmarks, restore bookmarks or save any new bookmarks

  • 1 reply
  • 12 have this problem
  • 4 views
  • Last reply by cor-el

more options

Booted Firefox this morning and the first thing I noticed is that all my booked pages that I had stored in a tool bar were gone. I then tried going to the bookmarks through the pull down window and they were all gone. In addition I can't save any new bookmarks.

Booted Firefox this morning and the first thing I noticed is that all my booked pages that I had stored in a tool bar were gone. I then tried going to the bookmarks through the pull down window and they were all gone. In addition I can't save any new bookmarks.

All Replies (1)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.