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firefox will not open on my screen. win 7- 64 bit OS it did previously

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  • 10 have this problem
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  • Last reply by Relick

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when i click the icon nothing happens on my screen. it does porduce a thumbnail in the task bar icon. it previously worked. I am using Windows 7, 64 bit OS

when i click the icon nothing happens on my screen. it does porduce a thumbnail in the task bar icon. it previously worked. I am using Windows 7, 64 bit OS

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This happened to me on my mac. I had to make a new window. Press ctrl and N at the same time and see if it works.