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Firefox doesn't allow addon in mac OS X 10.5

  • 1 reply
  • 9 have this problem
  • 25 views
  • Last reply by RAMilewski

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Will when ever i want add an add-ons, i goes Tools->Add-ons it give a message saying "Firefox couldn't retrieve add-ons" i wasn't able to do any thing, even i went straight to addon page manually and add addon from there it still give me the same message what is going on, help please? email me at web@yangdesign.net named der

This happened

Every time Firefox opened

== last year never been solve

Will when ever i want add an add-ons, i goes Tools->Add-ons it give a message saying "Firefox couldn't retrieve add-ons" i wasn't able to do any thing, even i went straight to addon page manually and add addon from there it still give me the same message what is going on, help please? email me at web@yangdesign.net named der == This happened == Every time Firefox opened == last year never been solve

All Replies (1)

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This sounds like it is probably a corrupted profile. Try creating a fresh profile and see if that solves the problem. See the knowledge base article Managing Profiles