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When I try to download a software up date for another program in Binary File (eg CCleaner or a Microsoft file) in FireFox they all just come up in the download window as 'Cancelled'? When I go to the destination folder the download file icon is there wit

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When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!

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If all .exe files are blocked, antivirus software is most likely configured to block them. See if you can download these with your antivirus and/or security software disabled.